hb99 Deposit Guide: Add Money to Your Account

By the end of this page, you will know exactly which payment method to use, the minimum amount to send, how long your money takes to arrive, and what to do if a transfer does not go through.

  • SSL Encrypted
  • bKash · Nagad · Rocket
  • Arrives in 2 min
  • 18+ Only
Minimum Deposit
৳500
Arrival Time
2 min
Welcome Bonus
210%
Bonus Cap
৳15,500

Before You Start

You need a verified hb99 account to make a deposit. If you have not registered yet, open an account first — it takes under two minutes. Once you are logged in, go to My Account → Deposit to reach the cashier page.

Make sure the mobile wallet or bank account you use belongs to you. hb99 does not accept third-party payments. Using someone else's bKash or Nagad number will cause your deposit to be declined and may trigger a KYC review.

The minimum deposit for every payment method is ৳500. There is no maximum deposit limit stated — if you plan to send a large amount, contact 24/7 Live Chat first to confirm.

All Payment Methods at a Glance

hb99 supports five payment options for Bangladesh. Deposit and withdrawal speeds below are taken from verified platform data.

Method Deposit Time Min Deposit Min Withdrawal
  • bKash Deposit: ~2 min ৳500 ৳500
  • Nagad Deposit: ~2 min ৳500 ৳500
  • Rocket Deposit: ~2 min ৳500 ৳500
  • Bank Transfer Deposit: ~2 min ৳500 ৳500
  • Upay Deposit: ~2 min ৳500 ৳500

How to Deposit via bKash

bKash is the most widely used method on hb99. The transfer usually completes in about two minutes during peak hours.

bKash Deposit Steps

  • 1Log in to hb99 and go to My Account → Deposit → bKash.
  • 2Enter the amount you want to deposit (minimum ৳500).
  • 3hb99 displays a unique merchant number. Copy it carefully — do not reuse old numbers.
  • 4Open your bKash app or dial *247#. Choose Send Money.
  • 5Paste the hb99 merchant number, enter your amount, then type your bKash PIN to confirm.
  • 6You will get a bKash transaction ID (TrxID). Copy it.
  • 7Return to hb99, paste the TrxID into the confirmation field, then press Submit.
  • 8Your balance updates within roughly two minutes. Check Transaction History if it does not appear immediately.

How to Deposit via Nagad

Nagad is operated by Bangladesh Post Office and processes deposits just as fast as bKash. The flow is nearly identical.

Nagad Deposit Steps

  • 1Log in to hb99 and choose Deposit → Nagad.
  • 2Type the deposit amount (minimum ৳500).
  • 3Copy the merchant number shown on screen — it expires after a few minutes.
  • 4Open the Nagad app or dial *167#. Select Send Money.
  • 5Enter the merchant number, the amount, and your Nagad PIN.
  • 6Nagad sends you a confirmation SMS with a transaction ID. Copy that ID.
  • 7Back on hb99, paste the transaction ID and click Confirm Deposit.
  • 8Balance credited within approximately two minutes.

How to Deposit via Rocket

Rocket (Dutch-Bangla Bank's mobile wallet) is a solid option if your bKash or Nagad wallet is at its daily sending limit.

Rocket Deposit Steps

  • 1Log in and go to Deposit → Rocket.
  • 2Enter the amount (minimum ৳500) and note the merchant number hb99 gives you.
  • 3Dial *322# or open the Rocket app. Choose Payment.
  • 4Enter the merchant number and the amount, then confirm with your PIN.
  • 5Copy the Rocket transaction ID from the SMS confirmation.
  • 6Paste it on hb99 and submit. Funds arrive within two minutes.

Bank Transfer & Upay

Bank Transfer is useful for larger amounts or when your mobile wallet is not available. Upay is a newer wallet with a growing user base in Dhaka and Chittagong. Both follow the same general pattern: hb99 gives you a destination account, you send from your bank or Upay wallet, then paste the transaction reference back on the platform.

Arrival time for both is listed as approximately two minutes once hb99 receives and verifies the reference. If your bank transfer takes longer, it usually means the reference number was entered incorrectly — contact 24/7 Live Chat with your bank slip.

Step-by-Step Inside hb99

No matter which payment method you pick, the journey inside hb99 is the same four steps:

  1. 1

    Log In

    Open hb99 Login on your phone or browser. Enter your username and password. Use the hb99 App for the fastest cashier access.

  2. 2

    Open the Cashier

    Tap your avatar or balance at the top right. Choose Deposit. Select your payment method from the list (bKash, Nagad, Rocket, Bank Transfer, Upay).

  3. 3

    Send the Money

    Enter your deposit amount (minimum ৳500). Copy the merchant number or account details hb99 shows you. Complete the payment in your wallet app. Never send to a saved old number.

  4. 4

    Submit the Reference

    Paste your transaction ID back into hb99 and press Confirm. Your balance updates in about two minutes. If it has not appeared after five minutes, open Live Chat.

hb99 cashier deposit screen showing bKash Nagad and Rocket options on a phone

Why Deposits Fail — and How to Fix Them

Most failed deposits on hb99 have a simple cause. Check the table below before contacting support.

Problem Likely Cause Fix
Deposit shows "Pending" for more than 10 minutes Transaction ID was entered incorrectly, or the merchant number had expired Open Live Chat. Share your wallet TrxID and the amount. The team credits manually within minutes.
Deposit declined immediately Amount is below the ৳500 minimum, or you sent to an old/wrong merchant number Check the amount. Always copy the merchant number fresh — never reuse one from a previous session.
Money left your wallet but balance did not update You did not submit the transaction ID on hb99 after sending Go back to the Deposit page, find the pending deposit, enter the TrxID, and press Confirm.
bKash sends an error during payment Daily send limit reached on your bKash account (bKash has a ৳25,000/day retail limit) Switch to Nagad or Rocket, or split across two days. Contact bKash customer service to raise your limit.
Account flagged / deposit blocked Sending from a wallet not registered in your name (third-party payment) Only use wallets in your own name. Submit KYC documents to clear any flag. Contact Live Chat for guidance.
Bonus not credited after deposit Bonus was not selected before confirming, or you have already claimed that promotion Go to Promotions and check eligibility. Bonuses cannot be added retroactively — plan before depositing.
hb99 Live Chat is available 24/7. For any failed deposit, have your wallet transaction ID and the deposit amount ready before you start the chat — it speeds up the fix significantly.

Your First Deposit Bonus

When you make your first deposit on hb99, you are eligible for a 210% welcome bonus, capped at ৳15,500. That means a ৳500 deposit can become ৳1,550 in total balance — but you need to select the bonus in the cashier before you confirm.

For the reload bonus (17% on subsequent deposits) and cashback details, see the hb99 Bonus & VIP page.

Questions About Depositing

What is the minimum deposit on hb99?

The minimum deposit is ৳500 for all payment methods, including bKash, Nagad, Rocket, Bank Transfer, and Upay. Transactions below this amount will be declined automatically.

How long does a hb99 deposit take to arrive?

Once you submit your transaction ID, most deposits credit within approximately two minutes. During very high-traffic moments (e.g., live IPL or BPL matches), it may take up to five minutes. If nothing appears after that, contact Live Chat.

Can I deposit using someone else's bKash account?

No. hb99 only accepts deposits from accounts registered in your own name. Using a third-party mobile wallet is a violation of the platform's terms and will result in the deposit being held pending a KYC review. Always use your own bKash, Nagad, or Rocket account.

I sent money but forgot to submit the TrxID on hb99. What now?

Your deposit is not lost. Go back to the Deposit section — there is usually an open pending transaction waiting for a reference. Enter your TrxID and press Confirm. If the pending entry has expired, open Live Chat and share your wallet transaction ID, amount, and timestamp. The support team will credit your account manually.

Is the first deposit bonus automatic?

No, you need to select the welcome bonus in the cashier before you confirm your deposit. Once a deposit is processed without a bonus selection, it cannot be added retroactively. Check the Promotions tab first to see which bonuses are currently active on your account.

Can I make a deposit from the hb99 app?

Yes. The hb99 app (Android APK, version 3.6.14, 41 MB) includes the full cashier. Many players find it faster than the browser because bKash and Nagad are pre-linked and the deposit flow has fewer steps. Download it free from the App page.

What happens to my deposit if hb99 goes under maintenance?

If you send money during scheduled maintenance and the transaction does not reflect once the site is back, your funds are safe — they are held at the payment processor level. Submit the TrxID as soon as the platform is accessible, or contact Live Chat with your proof of payment.